Clover Hotel Angeles City ("we," "our," or "us") respects your privacy and is committed to protecting your personal data in compliance with the Philippine Data Privacy Act of 2012 (RA 10173).
1. Information We Collect
We collect personal details necessary to facilitate your bookings and provide quality service, including:
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Contact details (Full name, email address, phone number, physical address)
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Booking details (Arrival/departure dates, special preferences, guest count)
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Payment information (Credit card details, billing address)
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Government identification numbers (for check-in verification)
2. How We Use Your Information
Your information is used strictly to:
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Process, confirm, and manage your room reservations.
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Send booking confirmations, updates, and customer support communications.
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Improve our hotel facilities, website user experience, and tailored services.
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Comply with local legal obligations and law enforcement requirements.
3. Data Protection & Sharing
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We implement strict security measures to protect your personal data against unauthorized access, loss, or alteration.
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We do not sell or rent your personal information to third parties.
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Data may only be shared with trusted service providers (e.g., payment gateways, booking platforms) solely to complete transactions on our behalf.
4. Your Rights
You have the right to request access to, correction of, or deletion of your personal data stored in our system. To exercise these rights or for questions regarding our privacy practices, please contact us